SERVICES

Accent Reduction Training
Accent Reduction Training offers your staff the tools to reduce Mother Tongue Influence (MTI) in your staff. Using a variety of techniques, our Dynamic trainers can significantly increase the understandability of your staff within our twenty hour training course.

American Culture and Customer Service Training
American Culture and Customer Service Training introduces the culture of the typical American consumer. It goes on to explain the American concept of customer service and how it is different from Indian culture. Specific customer service guidelines are given to follow in this fifteen hour course, and role plays are conducted to familiarize your employees with the complex traditions of the American consumer.

On Site Training
On Site Training gives your company the advantage of having a trained American national at your facility to provide continuous on-the-spot feedback and training in accent and customer service techniques.